Ko mātou tēnei I This is Us

We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine.

Everything we do is informed by our purpose to enable our clients to have a better life; and our values of Hope, Trust & Integrity, Compassion, Partnership, Tangata Whenua.

Te Kowhiringa I The Opportunity

As the Lead Service Coordinator you will focus on the delivery of a client driven community-based support service for our clients, who are based throughout the Auckland regions and be an integral support for their disabilities via Individualised Funding (Ministry of Health). 

This role will see you leading the service coordination team to develop and grow the service. A key part of this role is attention to detail along with communication and having a proven ability to develop and maintain relationships to help guide and support our disabled clients through the requirements of their funding to ensure they understand and use their funding in a beneficial way. This role is based in our Avondale office.

Ngā pūkenga kei a koe I Your Skills and Experience

• Demonstrated practice at an expert level in an aged care, community or rehabilitation setting  
• Experience managing and leading a team
• Competency in relevant Microsoft office applications
• Effective report writing skills 
• Good understanding of the principles of Individualised funding and Enhanced Individualised funding and how that relates to purchasing decisions
• Compassion and exceptional written and verbal communication skills
• Well developed oral presentation skills
• Effective technology and report writing skills
• Sound time management and prioritisation

Ngā āhuatanga hirahira o te mahi nei I Highlights of Working with Us

We are committed to creating a diverse work place where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are an accredited dementia friendly organisation, a domestic violence free employer, a member of Diversity Works NZ; and a member of the Pride Pledge.

Our people are critical to our success. Part of working as part of our team means that you will have access to:

• Counselling and support through our Employee Assistance programmes
• Wellbeing support and resources for you and your family
• Discounted Southern Cross medical insurance
• Discounts for a range of services and product, through our BOOST programme
• A reward each time you successfully refer a friend or family to work for PSN
• Formal recognition for your service from 5 years of service
• Kiwi saver contribution in addition to your base salary
• Apply to purchase up to 10 additional days of annual leave each year

To check out our Careers page, please copy and paste https://careers.psn.org.nz/ into your browser to learn more about us and working here, including other exciting opportunities with us.

E hika ma, Tono a mai! (What are you waiting for)… join our team and be part of the solution.