Ko mātou tēnei I This is Us

We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine.

Everything we do is informed by our purpose to enable our clients to have a better life; and our values of Hope, Trust & Integrity, Compassion, Partnership, Tangata Whenua.

Te Kowhiringa I The Opportunity

Presbyterian Support Northern (PSN) is seeking a Database Coordinator to play a key role in supporting our fundraising efforts across life-changing services like Lifeline, Shine, Enliven and Family Works. This is an exciting opportunity for someone who enjoys working with data, systems, and people—and wants to see their skills directly help vulnerable New Zealanders.

If you are you a detail-driven database professional who loves turning data into insight and connection? Do you thrive in a values-led environment and want your work to support positive social impact?

As our Database Coordinator, you’ll be responsible for the day-to-day management of PSN’s donor database, including donation processing, banking, reporting, data analysis, and donor communications. You’ll work closely with fundraising, finance, and IT teams to ensure data accuracy, timely thanking, and smart donor insights.

This is a permanent part time role working 25 hours per week 5 days per week 

Key responsibilities include:

• Managing donor records and maintaining data integrity in the CRM (Salesforce experience preferred)
• Processing donations, generating receipts, and reconciling donations with finance
• Creating reports and donor data extracts to support campaigns and audits
• Providing excellent customer service and support to our valued donors
• Identifying trends, insights, and opportunities within donor data
• Supporting fundraising staff with training and data-driven decision making

Ngā pūkenga kei a koe I Your Skills and Experience

• • 2+ years’ experience managing a donor or customer database—ideally in the non-profit sector
• • Strong preference for candidates with Salesforce experience (or similar CRM)
• • Excellent attention to detail, organisational skills, and data handling confidence
• • Strong written and verbal communication skills with a donor-first mindset
• • Understanding of donation processing, privacy standards, and reconciliations
• • A proactive, collaborative approach and passion for PSN’s mission
• • Experience with financial or banking processes is a plus

Ngā āhuatanga hirahira o te mahi nei I Highlights of Working with Us

We are committed to creating a diverse work place where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are an accredited dementia friendly organisation, a domestic violence free employer, a member of Diversity Works NZ; and a member of the Pride Pledge.

Our people are critical to our success. Part of working as part of our team means that you will have access to:

• Counselling and support through our Employee Assistance programmes
• Wellbeing support and resources for you and your family
• Discounts for a range of services and product, through our BOOST programme
• A reward each time you successfully refer a friend or family to work for PSN
• Formal recognition for your service from 5 years of service
• Kiwi saver contribution in addition to your base salary
• Apply to purchase up to 10 additional days of annual leave each year

Contact Recruitment@psn.org.nz if you have any questions or would like a copy of the Role Profile.

To check out our Careers page, please copy and paste https://careers.psn.org.nz/ into your browser to learn more about us and working here, including other exciting opportunities with us.

E hika ma, Tono a mai! (What are you waiting for)… join our team and be part of the solution!